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Florence is the Rankings Manager at QS. Prior to joining QS, Florence worked in strategic leadership roles within the higher education sector in the UK and Switzerland for over ten years. Florence’s expertise lies in Strategy and Planning, Accreditation and Quality, and Stakeholder Management. Florence holds a MA (Distinction) in Applied Linguistics from Birkbeck, University of London, and a BA Modern Languages from the Durham University.  

Yuh Ming is the Institutional Support Manager, Rankings who is based in Kuala Lumpur, Malaysia. She holds a bachelor’s degree in food studies and a master’s degree in food science from University Putra Malaysia. Before joining QS in the year 2019 as Higher Education Evaluation Analyst, she worked in the food and pharmaceutical industries supply chain and quality assurance department. In current role, she is responsible for ensuring that we are developing effective support resources for institutions, and operational management of our service desk. 

A rankings specialist with experience running and marketing magazines, guides, and qualitative and quantitative research projects, including rankings and awards, across a variety of sectors. Responsible for the design of the QS Rankings methodologies and frameworks, and building their influence through sector engagement and partnerships.